At Housing Endovers, we are committed to safeguarding your privacy while providing a safe platform for tenants to share and access information about tenancy agreements, eviction notices, and landlord experiences. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.
1. Information We Collect
We may collect the following types of information to provide our services effectively:
a. Personal Information:
- Name or username (if provided).
- Contact details (email address, phone number) when voluntarily shared.
- Any personal details included in shared stories, reviews, or complaints.
b. Non-Personal Information:
- Browser type, IP address, device information, and operating system.
- Cookies or tracking data to improve user experience.
c. Uploaded Content:
- Documents or images (e.g., tenancy agreements or eviction notices) that you choose to upload to the platform.
- Personal stories, reviews, or comments shared on forums or public areas of the website.
2. How We Use Your Information
The information collected is used for the following purposes:
- To provide, operate, and improve our services.
- To enable users to share experiences, stories, or documents related to tenancy and landlord issues.
- To analyze website performance and user engagement.
- To ensure compliance with applicable laws and prevent abuse of our platform.
3. How We Share Your Information
We do not sell or share your personal information to third parties for marketing purposes. However, we may share your information in the following scenarios:
- With Your Consent: Information shared in public forums or comments may be visible to all users.
- Legal Requirements: If required by law or to respond to legal processes, we may disclose necessary information.
- Service Providers: Information may be shared with trusted third-party providers (e.g., hosting services) for website maintenance or functionality.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can request to access or update your personal information at any time.
- Delete Your Data: If you wish to remove your data from our platform, contact us at [Insert Contact Email].
- Opt-Out of Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. User-Generated Content
Content you upload or share publicly (e.g., tenancy reviews, landlord complaints) becomes visible to other users. Please ensure you do not share sensitive personal information that you do not wish to be public.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled you can contact us
By using our platform, you acknowledge and agree to this Privacy Policy.